Our service offering methods are focused on our client’s needs. We understand the unique requirements of each of our clients and provide them with customized solutions that contribute to their business growth. For us, the true measure of our success is our customer’s success and their endorsement of our services.
Our client engagement begins with us providing all the
information that our prospective clients need in order to
budget, evaluate, and compare different proposals from
different vendors in an open manner without unwanted sales
pressure from our side.
All of Neotech’s services are designed to suit the client’s
unique needs and budgetary constraints, either as “time and
materials services” or as “fixed cost turnkey services”,
depending upon the situation.
We offer forward-looking flexible service engagement models.
Each of these engagement models has unique advantages and
its own process steps that are geared to provide our clients
with a high level of transparency and control.
Our clients can select any of our following engagement models or a combination of them to make their experience in
using our services rewarding and worthwhile:
Time and Material (T&M) Billing
On-Site Professional Services
We can help our clients to
bring onboard top notch professionals to
augment their human resources for limited or
extended periods, with the flexibility of
choosing the team size throughout the
duration of the project. We can provide a
single consultant to a full team of
Fixed Price Projects
For a well defined project with detailed design requirements, we
offer fixed price or per project quotes.
Extended Off-Shore Team
If on-site staffing or time and
materials services are out of budget, we can
dedicate a small team of full time employees
to work out of our offshore center as an
extension to your local team. This model is
ideal for clients who are looking to
minimize the chores of outsourcing. With the
team comes free communication lines and
direct team management tools.
To maximize your control of project and HR
management, we offer staff augmentation
Temporary to Permanent Hire
Permanent Direct Hire
Dedicated or Captive BPO Services
Under this model, we exclusively
dedicate part or all of our BPO facility and
team to your requirements. No matter the
size of your project, we can focus
exclusively on your process needs and
optimize all operations to better serve your
company and your customers. This model is
best suited to clients who have a long-term
plan for BPO, and want to try outsourcing
before they build their own internal
Build operate and transfer
Similar to the dedicated or captive BPO
services, this model provides some
additional control, including BPO operation
cost structures, profit and loss
projections, and transparent management.
This model is ideal for clients who are
considering developing an offshore BPO unit.
Allow Neotech to be your partner in
managing your offshore BPO operations. We
are open to invest in and develop BPO units
as a joint venture effort. The possibilities
of joint venturing can be beyond the BPO
services as well, such as manufacturing,
marketing products in developing economic
zones, etc. Contact us for more information
on how we can partner together.